Questions & Answers

Read the answers to some common questions about how BookBildr for Education works. If you can’t find the answer to your question here, contact us.


Category: Troubleshooting

Most likely, your username has a space in it. Please refrain from working on your book project, contact us and let us fix your username. Once the space is removed, saving and downloading will work.

Category: Troubleshooting

Please contact us immediately and refrain from working on your book until you hear from us. We’ll attempt to restore the latest backup of your project.

Category: Troubleshooting

To make BookBildr fast and efficient for all users, we automatically delete unused uploaded images that are older than 7 days. Don’t worry, we don’t delete any picture you use in a book, plus you can always upload the missing images again if you need them for your project.

Teachers, please make sure you whitelist emails coming from to receive important communication.